Cookie Policy

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function, remember your preferences, and understand how visitors interact with content.

Cookies may be:

• Session cookies - deleted when you close your browser
• Persistent cookies - stored until they expire or are deleted
• First-party cookies - set by our website
• Third-party cookies - set by analytics or service providers

2. Cookies We Use

We use only essential and analytics cookies. We do not use advertising cookies or cross-site tracking cookies.

2.1 Essential Cookies

These cookies are required for the website to function properly.

Used for:

• keeping you logged in (if applicable)
• remembering language settings
• ensuring security and page navigation

You cannot disable essential cookies, as the site may not work correctly without them.

2.2 Analytics Cookies (Optional)

These cookies help us understand how visitors use the website.

We may use:

• Google Analytics 4 (GA4)
• Privacy-friendly analytics tools (if used)

Collected data may include:

• pages visited
• time spent on site
• device type
• approximate location (city-level)
• traffic sources

Analytics cookies are used only to improve website performance and user experience. You may disable analytics cookies at any time (see Section 6).

3. Third-Party Cookies

We may allow third-party service providers to place cookies on your device.

Provider	Purpose	Data Collected
Google Analytics	Website analytics	device info, usage data
Hosting/CDN provider	Security & load balancing	IP address (anonymized)

We do not use:

• advertising cookies
• retargeting cookies
• third-party marketing trackers

4. Cookies on the Mobile App

The ethioCall mobile application does not use cookies.

Any tracking or diagnostic data inside the mobile app is governed by the Privacy Policy, not this Cookie Policy.

5. How Long We Keep Cookies

Cookies remain on your device for different periods:

• Essential cookies: until they expire or are deleted by you
• Analytics cookies: typically 30 days to 12 months
• Session cookies: deleted automatically when you close your browser

You can remove cookies at any time (see next section).

6. How to Disable Cookies

You can control cookies through your browser settings:

Chrome
Settings → Privacy and Security → Cookies and Other Site Data

Safari
Preferences → Privacy → Manage Website Data

Firefox
Options → Privacy & Security → Cookies and Site Data

Edge
Settings → Cookies and Site Permissions

Disabling cookies may affect website functionality.

7. Legal Basis (GDPR / PDPL Compliance)

We process cookies based on:

• Legitimate interest - for essential cookies
• Your consent - for analytics cookies

Consent is collected through a cookie banner when required by law.

8. Updates to This Cookie Policy

We may update this Policy to reflect changes in technology or regulations. Updates will be published on this page with a "Last updated" date.

9. Contact Information

For any questions regarding this Cookie Policy, contact us at: